IGIL SC has put in place a strict privacy policy because we take your privacy very seriously and process your personal data with care. This privacy policy, which covers the web sites for IGIL SC – Palais des Congrès de Liège (Liège Convention Centre) and companies associated to IGIL SC, explains how we process the data of prospective customers, clients and partners.
This privacy policy is compliant with the new European GDPR legislation on personal data protection and is applicable to all the personal data obtained via the IGIL SC web sites or any other source than IGIL SC.
Please be aware that IGIL SC is not responsible for the privacy polices of other web sites and sources. IGIL SC respects the privacy of all the users of its web site and ensures that the personal information that you provide is processed confidentially.

When you subscribe to one of our services, we ask you to provide personal information. We may ask you for the following personal data: surname, first name(s), telephone number, address language and e-mail address. The data is used to offer you the best service and is stored on IGIL SC secure servers or on third-party servers. This data will never be combined with other personal data that concerns you, regardless of its source.

When we send you an e-mail or other messages, we may keep these messages. On some occasions, we ask you for personal details that are relevant due to their link to the situation in question.
The personal data that we may ask for in order to deal with your questions and respond to your requests are: surname, first name(s) telephone number, address, language and e-mail address. The data is stored on IGIL SC secure servers or on third-party servers. This data will never be combined with other personal data that concerns you, regardless of its source.

We use cookies on our web site. A cookie is a small file that a web site stores on your hard drive via the browser you use. Information is stored in this file called a cookie. Most browsers are configured to accept cookies by default, but you may change the settings of your browser to refuse all cookies or to inform you when a cookie is sent. However, the smooth running of certain functions and services on our web sites may be disrupted if cookies are deactivated in your browser.

For use our services and to enable communication with us, we only collect and use information for the purposes described in this privacy policy, unless we have obtained your prior consent for other purposes.

We may pass on the information that you provide to us to third parties only in the case where it is necessary to carry out the objectives described above. In certain cases, the information may be shared in-house. In such a case, our employees are duty bound to respect the confidentiality of your personal data. IGIL SC never passes on personal data to other parties with whom we have not signed a processing agreement. Should this occur, the necessary steps will be taken with such parties to ensure the security of your personal data. Furthermore, IGIL SC will not pass on information that you provide to third parties, unless it is legally required and authorised. We may also share personal data with third parties if you provide us with your written consent. You have the right to withdraw this consent at any moment. We do not supply personal data to parties located outside the EU.

IGIL SC does not retain personal data for any longer than is necessary for the purposes for which it has been provided or demanded by the law. The personal data will be deleted from our database after a maximum time period of 5 years of inactivity. You have the right to consult, correct or delete your personal data.
At the foot of this confidentiality declaration, you will find our contact details. To verify your identity, we ask that you send us a copy of your identity papers. We strongly advise that you cover the identification photo and the national registration number, as well as mentioning that it is a copy. 
You can object to the processing of your personal data (or a part of it) by ourselves or one of our sub-contractors and request that this data is either directly transferred to you or to a third party that you have chosen. In order for us to meet such a request, we require that you provide proof of your identification.
IGIL SC endeavours to best protect your personal data by applying technical and organisation measures such as the examples detailed below:

As provided for by legislation on protecting privacy, at any moment you may modify or delete your data, free of charge. In order to do this, you simply need to contact us with your request.
To allow us to verify your identity, we ask that you send us a copy of your identity papers. We strongly advise that you cover the identification photo and the national registration number, as well as mentioning that it is a copy. Also, at the foot of each e-mail, there is a link enabling you to modify your contact details or unsubscribe from the newsletter.

We regularly check whether we always comply with this privacy policy. If you have any questions on this subject, please contact us at the addresses below:

If you have a complaint concerning the processing of your personal data, please contact us directly at rgpd@palaisdescongresliege.be.


You also have the right to file a complaint with the privacy protection committee, which is an independent inspection authority that makes sure personal data is used and secured with care and that your future privacy is also guaranteed by the protection of privacy. https://www.privacycommission.be/fr